DTDC Digitize Document Management with MSB Docs eSign & eStamp
About DTDC
DTDC is a leading logistics and courier company in India with a pan-India and global presence, providing high-volume, asset-light delivery services through a vast franchise and operations network.
Business Challenge (Before Implementation)
Franchise agreements were manually signed and converted into physical stamp papers, causing delays, errors, and compliance risks.
Solution Implemented (MSB Docs eSign + Aadhaar eSign + eStamp)
Agreements are digitally signed via eSign/Aadhaar Sign and converted into legally valid eStamp papers, ensuring faster, secure, and traceable approvals.
DTDC Business Impact
DTDC streamlines document execution and approvals across franchises, vendors, and internal teams, reducing turnaround time, costs, and compliance risk.
Key Metrics & Results
75%
FASTER
Contract Turnaround
80%
LOWER
Processing Effort
90%
FEWER
Document Errors
eSign & eStamp Use Cases for Logistics Operations
- Franchise Agreements
- Faster onboarding with legally valid eStamp execution
- Renewal & Amendment Agreements
- Paperless renewal cycles, reduced delays
- Vendor Agreements, Transport Contracts
- Quicker partner activation & standardized contracts
- Invoices, Billing Statements signing
- Faster approvals with audit-ready records
- SCN Documents, Acknowledgements
- Legally valid issuance with proof of delivery
- Service Level Agreements
- Consistent service commitments across partners
- NDAs, Data Sharing Agreements
- Secure, tamper-proof digital signing
- Declarations, Statutory Forms
- Regulatory-ready and traceable documentation
Conclusion
By implementing MSB Docs eSign, Aadhaar eSign, & eStamp, DTDC transformed its franchise agreement process from manual hard copies to secure digital workflows, enabling faster approvals, faster eStamp procurement, fewer errors, and full audit compliance.