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Indraprastha Apollo Hospitals revolutionized its discharge summary process by adopting MSB Docs.

The integration replaced the print-sign-scan routine with seamless digital signatures, enabling doctors to review and sign discharge summaries instantly via web or mobile. The shift accelerated turnaround times, enhanced compliance, and improved consumer privacy through secure electronic storage and transfer. Productivity increased significantly, and administrative overheads were reduced.

DGM, Indraprastha Apollo Hospitals

About the Company

Apollo Hospitals is India's pioneer in private healthcare and the first corporate hospital in the country. Founded to deliver integrated healthcare services, Apollo has emerged as Asia's foremost healthcare provider. Its robust presence spans the healthcare spectrum, including hospitals, pharmacies, primary care, and diagnostics. Recognized for its patient-centric approach, Apollo Hospitals has touched the lives of over 45 million patients from 121 countries. Indraprastha Apollo Hospitals, a part of this group, stands as a beacon of excellence in modern healthcare, continuously advancing its operations through innovative digital solutions like MSB Docs. By adopting smart document workflows, Apollo is driving efficiency, improving patient experience, and upholding its commitment to excellence in healthcare delivery.

Results at a glance

69%

Improvement in compliance rates

30%

Faster document approval time

40%

Reduction in paper-related costs