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Flipkart Accelerates Contract Workflows by 80% with MSB Docs

The eStamping solution reduced our stamp paper procurement time by over 95%, from 2 days to just 30–60 minutes. The improved speed and simplicity have been widely appreciated across teams, making it a highly efficient and reliable solution.

Prem, Senior Manager – Head of Procurement COE & Operations

About the Company

Flipkart, a leading e-commerce platform, provides a diverse range of products and services to millions of customers across India. Headquartered in Bengaluru, Flipkart specializes in offering fast, efficient, and innovative solutions to meet the demands of its large and dynamic customer base. The company consistently leverages technology to improve its operations and enhance the experience of its vendors, suppliers, and end-users. By embracing cutting-edge digital transformation solutions, Flipkart has established itself as a market leader in e-commerce and logistics excellence.

Statistics Graph
Reduction in Contract Approval Time

80%

Reduction in Contract Approval Time

Faster e-Stamp Processing in Real Time

95%

Faster e-Stamp Processing in Real Time

Fully Digital Integration

100%

Fully Digital Integration

Business Challenge

Prior to partnering with MSB Docs, Flipkart faced significant challenges in its contract management workflows. Manually managing agreements, including stamp paper procurement, led to delays, increased costs, and a lack of process transparency. Flipkart sought an automated and scalable solution to streamline its vendor agreement processes and minimize risks.

Risk of document loss - MSB DOCS Risk of document loss
Manual procurement delays - MSB DOCS Manual procurement delays
Frequent errors - MSB DOCS Frequent errors
High administrative workload - MSB DOCS High administrative workload
Lack of document tracking - MSB DOCS Lack of document tracking
Agreement storage challenges - MSB DOCS Agreement storage challenges

Solution by MSB Docs

MSB Docs collaborated with Flipkart to modernize vendor agreement management. The solution automated e-Stamp Paper procurement via API integrations, enabled secure eSignatures, and digitized agreements within the system. This automation improved transparency, reduced manual effort, and enhanced operational efficiency.

Solution by MSB Docs

e-Commerce Use Cases

Procurement

  • Vendor agreements and onboarding
  • Supplier contracts
  • Renewal requests

Finance

  • Invoice and expense processing
  • Budget approvals
  • Financial reports

IT

  • Asset tracking
  • Access management
  • Audit sign-offs
  • Incident reporting

Human Resources

  • Employee onboarding and NDAs
  • Employee onboarding and NDAs
  • Training certifications
  • Exit documentation

Sales

  • Vendor contract execution
  • Sales agreements
  • Document collection
  • Renewal management
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