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eSignature
 • November 18th, 2025

What is the difference Between a Digital Signature and an Electronic Signature

 

It’s common for teams to use the words digital signature and electronic signature interchangeably. In reality, digital signatures and electronic signatures are two different things. This confusion can lead to legal and business teams using the wrong tools to sign contracts or suffering from a lack of security.

A digital signature is only used to protect documents and is certified by certification authorities, while an electronic signature is associated with a contract the signer agrees to. Here’s more information on what these concepts mean.

What are digital signatures?

A digital signature safeguards against tampering and forgery when managing different documents. It’s not a legal signature but compels an electronic document to carry with it evidence of its authenticity and the data in the document itself.

Electronic signatures are more basic and depend on passwords and email addresses to confirm your identity. On the other hand, digital signatures rely on advanced authentication methods like certificate-based IDs to confirm how you want to sign.

When you sign a document digitally, it creates a way to identify the document. This ensures that the person who signed the document is who they claim to be, and that the signature hasn’t been forged in any way. It also protects documents from tampering by creating a detailed audit trail. All interactions with a contract or legal agreement can now be traced to where they originated and how they were used.

Two components are created when a digital signature is applied to any document: the digital certificate and the digitally-signed data. These two components make up the complete digital signature, and it’s possible to authenticate their origin because they are unique. The following actions can be performed with this operation:

  • Valuing documents and producing credible evidence.
  • Ensuring that there are no changes in the document after it has been signed.
  • Confirming the identity of the person who signed the document.

What are electronic signatures?

An electronic signature is an alternative to physically signing contracts. Electronic signatures are just one digital signature, a process associated with signing a document or contract. They include any electronic symbol or sound that is generated by the interested party and intended to act as their signature. With this, you don’t have to worry about getting ink onto your hands or using a wet signature.

What’s a contract without some signatures? Electronic signatures have been around for years and serve an important function. With this option, parties can sign a contract electronically without needing their physical signature. These electronic signatures are legally binding, as a legally binding agreement is agreed upon by the party when the electronic signature is put in place.

An electronic signature is an automatic, digital way of signing something to make it legally binding. For example, when two people agree on a contract with certain obligations, it becomes legally binding if both parties sign it. In this case, you can use an electronic signature. Electronic signatures are also often used in contracts because they are easy to use and make it easier to verify signatures by cutting out the paper trail.

The content in an electronic signature is verified to help confirm the document’s authenticity. Typically, electronic documents can be hard to verify because they don’t have digital certificates. Unless the document is signed with a private key, it may not be possible to be sure of what you’re decrypting. Hence an electronic signature can help ensure your process is secure to follow.

A digital signature is a legal tool used to seal and identify a document to safeguard it from fraud. Electronic signatures, conversely, legally bind a document’s terms as long as the document has been marked with an eSignature.

Digital and electronic signatures are often used together in business, but there are a couple of differences. These differences include the following:

  • 1. Ease of use

    Electronic signatures are less secure than digital signatures because they don’t involve strict security mechanisms or processes. When you use a digital signature, the user’s identity is logged and bound to the digital certificate with cryptography. Because electronic signatures can’t be validated, it is more challenging to deliver them than using a digital signature.

    Legal teams can benefit from options that make it easier to sign contracts or agreements, such as signing with a digital signature. MSB Docs’s native E-Signature feature creates an immutable document record and an audit trail, enabling users to sign contracts quickly and easily. This option doesn’t sacrifice security for ease of use.

  • 2. Level of security

    Digital signatures provide additional security for sensitive documents. Documents signed with a digital signature cannot be tampered with or altered without detecting the change. Digital signatures also usually have a detailed audit trail that makes it easy to identify changes and who made them.

    While digital signatures must meet specific requirements for authenticity, like encryption methods, electronic signatures do not have the same rigorous security measures. This can make them less secure than digital signatures.

  • 3. Use cases

    There are many cases where electronically signed documents differ from paper documents. Electronic signatures are most commonly used on business contracts to show that a signatory wishes to agree to the terms discussed by the other party. By adding an electronic signature, a signatory will demonstrate their intent to establish a legally binding agreement and fulfill the obligations specified for both parties in the business contract.

    On the other hand, digital signatures are often used by certification authorities or trust service providers. For example, these bodies will validate and verify your digital signature.

  • 4. Purpose of use

    The biggest difference between digital and electronic signatures is their use. For example, while a digital signature is used to protect a document/record and verify it hasn’t been tampered with or altered, an electronic signature is commonly used to indicate a person is giving consent to enter into an agreement or contract.

    Generally, both kinds of signatures are used in contracts and other documents for verification purposes. While digital signatures are used to authenticate the legitimacy of documents, an electronically-signed contract is evidence of an agreement to its terms – more specifically.

Digital signature vs. electronic signature: Which one is right for you?

Digital and electronic signatures do different things, so choosing one or the other isn’t the case. You should consider what level of security and integrity you want when signing contracts online. Do you need a simple way to agree to a contract’s terms electronically? Any electronic signature software would probably be sufficient for this use.

Whereas, you likely want to add a digital signature to your e-contracts for security and protection. You can strengthen your electronic signature functionality by installing a digital signature.

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eSignature
 • November 18th, 2025

Wet Signature vs Electronic Signature What Are Wet Signatures & When Are They Required

 

What are wet signatures?

A wet signature is a sign made with a pen or other writing device on a hard copy in business and law. A wet signature is signing a document with a physical signature made in ink. Electronic signatures (e-signatures) are becoming an accepted form of hard copy signatures, but not all governments and businesses accept e-signatures on contracts or any other documents. Many signers (also known as signatories) prefer to use handwritten signatures to put on documents.

When should you still sign a document with a wet signature?

When important documents are legally binding, it is sometimes necessary to collect a wet signature. This type of signature is still needed for legal documents; including wills, estate settlements, adoptions, divorces, and insurance benefits.

Electronic signatures are legally valid when the signer consents to this technology. If the document recipient insists on executing an agreement or contract on paper, you should allow a wet signature.

When is a wet signature required?

For centuries, the traditional wet ink signature was the accepted way to ratify a contract between two or more parties legally. The contract’s validity depends on the jurisdiction in which the parties are based on the content and purpose of the contract, and whether eSignatures or wet-ink signatures are used. Generally, eSignatures have been deemed valid and enforceable worldwide, yet certain cases may require wet-ink signatures.

  • In English law:

    To ensure compliance with UK tax regulations and the Land Registry, it is essential to submit the necessary documents.(source)

  • In US law:

    Convincingly secure your future with promissory notes, notarized documents, mortgages, deeds of trust, and other collateral documents.(source)

  • In Canadian law:

    Convincingly secure your future with promissory notes, personal guarantees, notarized mortgage documents, and registrations with the Bank of Canada.(source)

  • In German law:

    A notarization is required for any transfer or pledge of shares in a GmbH, real estate transfer, or mortgage/land charge over real estate.(source)

In various jurisdictions, wet ink signatures, notarized signatures, and page initialing may be subject to formal or informal requirements. Although physical signatures are not a legal requirement on contracts or other agreements, businesses and organizations may still choose to require them as they deem appropriate. This can be beneficial, providing added confidence and security. Therefore, it is worth considering when agreeing.

Is a wet signature more secure than an electronic signature?

Typically, establishing validity and attribution of wet signatures requires an expensive and time-consuming comparison of copies of signatures and testimony from handwriting experts or witnesses present at the time of signing. This process is less reliable due to its reliance on human judgment.

MSB Docs eSignature offers increased security compared to traditional wet signatures, making it more difficult to forge. The technology in place records the IP address of the signer, along with the contract’s date and time, allowing for essential data to be provided in case of any dispute concerning the validity of the signature.

Audit trails facilitate authenticity and conflict resolution in state and federal courts by eliminating the possibility of human error and automating the data capture process.

What are the drawbacks of wet signatures?

eSignature has become increasingly popular in the contract process for individuals and businesses due to its clear advantages. Rather than relying on the physical transfer of documents, eSignature allows for a much quicker process. Furthermore, there is less risk involved with using eSignature as electronic documents are more securely stored than physical papers. Lastly, with electronic documents, there is no need to scan and save a physical impression; the document can be stored in the cloud.

A wet signature process’s slow and cumbersome nature becomes increasingly noticeable as the number of contracts increase. At MSB Docs, we work with many companies managing hundreds and even thousands of contracts per month. Our customers, for example, had the CEO spending half a day each week, physically signing hard-copy contracts manually before automation with MSB Docs streamlined their contract workflow.

It is an inefficient use of time for those in a business’s senior positions – such as a CEO, CFO, or other authorized signatories – to use the traditional, wet signature process for signing contracts. MSB Docs enterprise electronic signature allows you to quickly and securely sign multiple agreements with a single click without needing wet signatures.

Why should you choose an electronic signature over a wet signature?

Replacing paper contracts and documents with cloud-based solutions is an increasingly preferred approach for businesses to handle their contracts. While eSignature is a critical component of this process, it is only one component of the overall contract journey. eSignature is an advanced and reliable digital method of completing contracts.

Despite some elements of this agreement process not requiring a physical signature, the whole procedure is still tedious and is likely to become more tedious over time; this is primarily due to its use of documents (such as Word and PDFs) instead of data.

The contract lifecycle is slow and time-consuming; crucial data can be lost at every step, and files can’t easily integrate with other essential systems (like CRM, ATS, and so on). The familiar challenges of dealing with vast amounts of contracts – from version control, misplaced contracts, and unsigned contracts to inconsistent contracts and the tedious search for the latest version of a particular template – are enough to give anyone a headache. But it doesn’t have to be this way. With the right approach, businesses can manage contracts quickly and efficiently without requiring lawyers or other costly solutions.

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eSignature
 • November 18th, 2025

Shortcomings Of Patient Engagement Journeys & How Digitalization Is Changing the Game

 

Modern Healthcare Must Change to Meet the Demands of Digital Consumers

Healthcare providers such as Medicare Service Providers (MSPs) have many priorities, including initial enrollment or intake of new patients, the many ongoing care needs that they must meet, and following HIPAA compliance standards. Improving patient experience and engagement has become an urgent strategic need for healthcare providers because more digital health companies are moving into the industry.

Just a few years ago, most hospitals didn’t even have websites. But now, almost every hospital welcome patients with a fully optimized website or mobile app. From a recent Deloitte and the Scottsdale Institute survey, 92% of health systems put consumer satisfaction at the top of their list.

Healthcare providers must change how they think about their patients by providing personalized, high-quality care. However, this can’t be achieved without a cultural shift in the industry and the realization that patients are customers. Doctors have focused on the diagnosis and treatment of patients for too long, neglecting the patients’ needs. This has led to frustratingly inefficient customer experiences that also slow providers’ ability to deliver the quality healthcare outcomes they’re striving for – leading consumers to turn to alternative treatments.

Providers must eliminate the digital silos and outdated manual processes that prolong their intake and servicing processes. Misaligned structures incentivize providers to select inappropriate healthcare services that undermine their ability to improve patient outcomes, business operations, and compliance. This hurts both patient care and business outcomes.

Technology is changing the way healthcare providers do their job. This guide will explore some of the industry’s problems affecting both consumers and providers. We’ll also share solutions to these issues, including how to activate technology for benefit and efficiency.

The slow & complex patient enrollment processes could cost billions

Healthcare environments are transitioning and need to stay on top of onboarding challenges. Right now, particular issues have been growing common in healthcare. This includes payers struggling to onboard new employer groups, TPAs struggling to onboard payers, health IT providers struggling to import client data for inflexible templates, and providers struggling with complex credentialing requirements.

As a healthcare provider, onboarding delays make it difficult for you to keep your clients happy and, at the same time, establish new relationships. Customer satisfaction is key in an increasingly competitive healthcare environment where clients demand more from you.

To register as a patient, customers need to supply multiple forms of identification, such as:

  • Completing intake forms and other medical questionnaires.
  • Provide the user’s health insurance, TPA, or employer group.
  • Verify ID – needing their SSN & driver’s license, and in some scenarios, even a birth certificate or green card.
  • Hand over former medical records from the latest provider that you visited.
  • The HIPAA privacy rule requires providers to get a form of legally-binding consent from their patients. The Notice of Privacy Practices form authorizes providers to use and share PHI.
  • Giving legally binding consent to a Notice of Privacy Practices lets providers be able to use and share their Protected Health Information (PHI) under the HIPAA privacy rule.
  • Helpful documents you may need to provide include your current prescribed medications and proof of income. This also has Power of Attorney (POA) rights in some cases.
  • Setting up secure and ACH electronic payments for out-of-pocket medical expenses, like paying your doctor or pharmacist every time you need a prescription.

Why is this enrollment process typically feels tedious to the customers?

Current systems for collecting this information are a source of frustration and waste. One customer may not know where to begin when the process is initiated, bouncing between various touch points (face-to-face, websites or portals, contact centers, and emails).

For example, they may call their contact center and get asked to check their email. But then they end up burdened with filling out a confusing PDF-based form that is inconvenient for most devices, for example, when using a mobile phone.

Many patients try to complete these processes on their own and end up printing off all the necessary paperwork. This creates more work, as they’ll have to spend time scanning and faxing everything back. Not only does this take up a lot of time, but it’s also more expensive to do this by traditional methods.

Long wait times lead to slow turnaround times and patient frustrations

What happens when your practice fails to address patient wait-time frustrations? In a year, they could lose up to 48% of their patient base—not counting any potential patients who might become frustrated after reading online reviews and never show up at the office. Neglecting these problems can make it difficult for you to retain, attract, and please patients.

Administrative costs and rework can quickly grow over time

Paper forms and documents related to patient care are challenging for hospital staff to access and maintain. It’s not uncommon for nurses or other medical professionals to work from memory when gathering missing information from a patient, which wastes an excessive portion of time that could be better spent elsewhere.

Administrative costs in healthcare

One of the most troublesome issues faced by healthcare providers is the lack of a comprehensive digital enrollment process. When they don’t have an efficient process, it leads to high administrative burdens and costs, which can be hard on staffing resources. For example, Medicare providers only have a 3-month window to complete large numbers of new sign-ups, and, as a result, their administrative burden and staffing resources are exhausted.

Massive impact on call center’s functioning

If a customer is confused about your paperwork or forms and cannot clear up the issue, they will call the contact center repeatedly for help. This prolongs the onboarding process and drains agents of their energy, who may not be knowledgeable in all areas of a company’s form or documents.

Inaccurate patient data can have severe consequences

When you have time-consuming and manual processes, errors become unavoidable. For instance, entering the wrong plan effective date or dependent’s name can cause friction with customers and lead them to escalate the issue and file a complaint to the healthcare board.

If your data is messy and confusing, it costs you. A study by Gartner found that a clunky database can cost an organization as much as $14 million. For US healthcare providers, however, the price is significantly higher. AHIMA found that duplicate medical records can cost up to $40 million for any given provider, and up to 20% of all medical records are duplicates nationwide.

Privacy and Security Rules of HIPAA

Health records and personally identifiable information are precious commodities on the dark web. As a result, hackers will use them against patients and providers, including contacting individuals with ransomware and extortion attempts. When storing data securely, it’s crucial to employ robust protections.

If a healthcare provider suffers a data breach, they may be found liable for violating HIPAA rules and face penalties of more than $1.7 million. They’ll also have to take corrective actions to minimize the consequences of the breach.

Frustration, pain, and friction in Patient Care

Health practitioners often must make difficult decisions, such as diagnoses and clinical care for individuals with complex needs, which may strain their resources and skills. They also need to engage with complex situations, including making demanding diagnoses and engaging with an individual whose life circumstances are complicated.

With the wide variety of ongoing patient needs healthcare providers must manage, including the intake of existing members, the complexity of healthcare providers only peaks. The vast majority of legacy systems currently used by providers are not built to support the variety of medical, financial, and legal data required for many customer-facing processes and are limited to basic appointment scheduling and payment billing.

Providers sew a patchwork of siloed digital systems as patients’ needs increase to collect IDs, signatures, forms, and consents. This lack of seamless integration leads to long, multi-step processes for seemingly simple processes.

These technologies still rely on legacy processes like PDF documents and email. Hence, customers cannot fulfill all their digital requirements – creating unnecessary paper and administrative work for staff, compromising data accuracy, and posing non-compliance risks.

As a result of COVID-19, these gaps have widened, complicating and sometimes severely limiting in-person appointments. Patients’ health and experience can suffer due to a lack of a unified digital intake process for existing patients.

Almost every time a patient needs to update medical information or grant consent, or submit documents to support a request, digital silos and legacy processes add this burden and complexity such as:

  • The change of address or medical insurance payer, the updating of insurance dependents, and the updating of medical records.
  • Releasing medical records, consent for medical procedures, and updated HIPAA requirements.
  • Receipts for a Transportation Security Administration (TSA), Transportation Reimbursement Account (TRA), Health Savings Account (HSA), or Health Risk Assessment (HRA).
  • Taking over the power of attorney rights for another patient and a letter of medical necessity (LMN) is usually required if a patient submits a request or claim previously denied.

Point Solutions Harm Healthcare Systems & How They Drive Up Costs

Patients often go through trying times and are already overwhelmed with their pain and anxiety when no unified digital process can quickly turn around this patient’s needs. In turn, this can adversely affect patient health and experience.

For instance, a patient who has been injured in an accident may expect their healthcare provider to complete the intake process as quickly as possible so they can move forward with treatment.

Most providers still email multiple forms to patients, many of which are complex and challenging for patients to complete independently. As a result, it is more likely that the forms will be sent incomplete or with errors. Patients and healthcare staff must then resubmit forms or incomplete documents, resulting in long, tedious, and stressful experiences.

Consequences of outdated and broken patient care and servicing:

  • Increased friction between customers and care staff by adding multiple touchpoints.
  • Delays in the delivery of patient care by causing more wait times.
  • Overburdening of back-office and customer-facing staff.
  • Inflated costs associated with data and operations.
  • Errors on both sides can lead to misdiagnosis or compliance violations.

Incomplete engagement Tools Fail to Improve Health & Business Outcomes

To improve healthcare outcomes and significantly reduce strain and costs on the healthcare system, providers need to engage and motivate patients to adopt treatments, preventions, and services that can improve their health and well-being. Compared with unengaged patients, engaged patients are three times less likely to develop medical issues and twice as likely to seek treatment promptly.

To improve both health and business outcomes, healthcare providers can engage their patients in a variety of ways, including:

  • Scheduling appointments digitally
  • Preparation instructions for appointments and procedures
  • Check-in automation systems for patients
  • Remote monitoring and education for specific conditions
  • Giving follow-up info such as digital summaries after appointments
  • Surveys of customer satisfaction

Why would patients not engage with siloed engagement tools?

Providers already had to deal with issues such as the complexity of the healthcare system, cultural issues, health literacy issues, and haphazard tools that did not engage customers in the channels most convenient to them before COVID-19. In light of the rapid spread of transmissions and the massive burdens and costs the pandemic is putting on providers and staff, these topics have taken on an unprecedented importance.

Today, many providers are focused on their patients. Hospitals and wellness centers have invested in multiple engagement methods, including portals, tablets, mobile apps, and chat software, to help patients schedule appointments or request information. However, these disparate tools are siloed across various channels, resulting in a less-than-optimal customer experience.

Consumers today are used to visual, intuitive, instant, and seamless mobile experiences, so these fragmented engagement methods fail to meet their needs. Over 57% of Americans spend 5 hours or more on their mobile phones daily, while 19% of millennials only use smartphones to connect online.

Despite providers’ hopes, mobile apps have not led to the engagement they hoped for since many patients are put off by the necessity of downloading a healthcare provider’s app from the store and logging in every time, they receive a notification.

In a national survey by the Center for Advancing Health, almost 30% of patients lacked the basic facts and understanding of treatment requirements due to subpar patient engagement tools.

For a patient engagement solution to be effective in improving both health and business outcomes, it must:

  • Provide consistent customer experience by integrating all capabilities for patient engagement, bidirectional communication, and compliant information exchange.
  • Provide patients with a visual and mobile-friendly interface without downloading an application.
  • Equip healthcare providers with real-time visibility into patient engagement activities. Integrate seamlessly with your EHR and all relevant backend and customer-facing systems to instantly capture customer data.
  • Protect patient data and comply with HIPAA by ensuring end-to-end encryption.

Integrating digital experience & engagement throughout the patient lifecycle

In the long run, customers who have already experienced a painfully bureaucratic and inconvenient healthcare experience are far less likely to engage with their healthcare provider.

Patient engagement must encompass the entire patient lifecycle for healthcare systems, Medicare Providers, and DSOs, starting with enrolling patients and supporting quick, efficient, and compliant access to care. And proactively engage them with the knowledge they need to be more active in their care through the most convenient channels.

It requires reimagining patient interactions and eliminating the digital silos and legacy processes that frustrate customers with long and complicated onboarding, care delivery, and coverage processes, overwhelm healthcare employees, and compromise patient safety.

It’s time for the patient engagement process to be smarter and more digitally integrated.

Siloed digital systems and paperwork need to be replaced with one unified compliant platform that digitizes all patient interactions from beginning to end. Digitizing patient onboarding, servicing, and engagement end-to-end with digital completion technology enables providers to capture all patient requirements in one secure and compliant digital session.

Today’s healthcare patients can open an SMS or email link anywhere on their smartphone rather than downloading multiple legacy PDF forms and bouncing them across online and offline channels. In one intuitive, real-time interactive digital session, healthcare patients can swipe and tap through each step, including eSignatures, ID verification, document collection, and digital consent of terms and conditions.

By using conditional logic, providers can create workflows that ensure patients only see and perform the necessary actions – no more, no less. Consequently, employees can complete the process faster, with fewer errors and greater clarity about the next steps.

Streamlining processes in one digital platform allows healthcare providers to cut staffing and overhead costs due to paper-intensive admin tasks, freeing employees to focus on patient care.

Ensuring complete digital patient engagement is a huge opportunity

Healthcare providers can benefit from digital patient engagement in the following ways:

  • 1. Improve Patient Experience & Satisfaction

    Healthcare systems, Medicare providers, and DSOs can quickly and efficiently enroll new patients using smartphones. With one digital platform, patients and staff can quickly verify ID and collect all required signatures, documents, consents, and payments securely and compliantly, eliminating misunderstandings and errors.

    With a mobile phone, patients can easily complete requests and update their personal information, medications, dependents, and payer information.

  • 2. Reduce overhead and operational costs

    Streamline manual processes and reduce paper-heavy administrative work for clinical and non-clinical staff. Reducing call center workload and staffing overhead caused by inefficient time-consuming processes will minimize staffing costs. Improving productivity by eliminating unnecessary administrative tasks allows the team to spend more time on one-on-one patient care, reducing burnout and turnover costs.

  • 3. Eliminate the revenue leaks

    Increasing preventive care for patients and improved treatment results in increased revenue and profitability for healthcare providers. This, in turn, increases referral closure rates and reduces no-shows and misunderstandings that lead to poor or incorrect procedure preparation (e.g., colonoscopies).

  • 4. Improve patient engagement digitally

    Engage patients by providing regular, personalized, conversational messages that motivate patients to take action to increase satisfaction. Communicate with patients at the right time, and on the channel they prefer.

Through digital innovation, healthcare providers can improve patient care and engagement throughout their lifecycles by accelerating business and operational efficiencies.

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eSignature
 • November 18th, 2025

Electronic signatures– How Document Digitization is Disrupting the Automotive Industry?

 

One of the biggest headlines in the industry is that Fortune Business Insights believes the global Digital Signature Market will reach USD 35.03 billion by 2029. They estimated a CAGR (compound annual growth rate) of 36.1%.

Honda Motorcycle & Scooter India Pvt. Ltd. (HMSI) needed a solution that could automate workflows and eliminate expensive paper-based processes to increase their efficiency and sustainability levels when they came across MSB docs.

MSB Docs helps automotive operations team by empowering them to sign, access, and share documents just as quickly as they would without paper. This frees up employees’ time which no longer has to be spent on administrative tasks like printing, signing, and hand-carrying documents.

HMSI’s day-to-day routine involves signing and processing contracts with various parties, like customers and departments. They also regularly initiate contracts with the dealers that come in the form of both service coupons (FSC) and warranty cards.

Before the MSB system was implemented, HMSI managed contact procedures and documentation requirements using various tools. This repetitive process created an unnecessary administrative burden, making it difficult for the company to maintain operational efficiency.

Electronic signatures as a game-changer for the automotive industry

The pandemic accelerated the digitizing shift happening in the automobile industry. Without it, the change would have probably taken a decade to happen. One of the most notable changes in the automotive industry is that car sales are now happening more and more online. Now, places like the US see a 30% conversion rate for online-sold vehicles.

The integration with MSB Docs resulted in a remarkable improvement in the outcomes of HMSI– 80% reduction in the acquisition, signing, and tracking of documents for customers, a 75% rise in productivity and efficiency, a 60% reduction in printing, scanning and storage expenditures, and 80% reduction in usage of paper.

Automobile industry becoming secure and paperless with electronic signatures

MSB Docs is a document digitization service that comes with proprietary search algorithms for seamless identity and background verifications to prevent instances of fraud. They also provide something invaluable in this digital age, i.e., the legal sanctity of all transactions.

HMSI chose MSB Docs as its digital transformation partner due to its dedication to meeting regulatory compliance and security standards. The secure platform has ensured that every document transaction is safe by meeting strict data privacy and security requirements with 21 CFR Part 11 and HIPAA compliance, making it an excellent solution for high-risk industries.

Hence, more than 10k+ enterprise clients worldwide put their trust in MSB Docs to complete their enterprise needs. That’s over 752 million documents signed, with over 10,000+ satisfied customers, while still maintaining the security and integrity of a document.

Environmentally responsible Digital Solutions for Automobile Industry

HMSI felt deeply committed to saving the environment and wanted to limit the amount of paper used to protect trees, conserve energy, and control pollution. The MSB Docs eSignature product has been instrumental in reducing the paper, printing, and postage HMSI consumed.

A great example is that MSB Docs has saved more than 4 million trees, 36 billion sheets of paper, and approximately 20 billion liters of water. HMSI took advantage of the opportunity to digitize their business with MSB Docs’ eSignature technology across their contract signing and management system. They’ve managed to create a digital-first business that is more efficient and sustainable.

MSB’s digital solutions have helped HMSI keep its environmental impact to a minimum. By digitizing paper-based processes, they’ve eliminated more than 1 billion kgs of waste and offset the need for 36 billion sheets of paper. Using technology to make the business more efficient has also saved 4 million trees from being cut down to make paper.

MSB Docs eSignature uses cloud-based technology to eliminate inefficiencies among the auto industry, its employees, and clients. They can now act and respond to agreements at a moment’s notice. The process is seamless, so you’ll see speed, ease, and security from start to finish.

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eSignature
 • November 18th, 2025

Falling Behind These 5 CIO Priorities Will Cost Your Business to Lose 60-90% of Your Revenue

 

The economic effects of the coronavirus are becoming evident as it spreads over the world. The pandemic has caused significant corporate disruption due to new technologies and commercial structures. Client demands have evolved over the previous two decades, and it is vital to manage businesses while they undergo operational changes.

The COVID-19 outbreak confronted CIOs (Chief Information Officers) with many additional challenges, adding layers of complexity to the mix. To ensure that their companies’ information systems can continue to function in the face of adversity, CIOs need to pivot quickly.

The importance of digital channels, products, and processes is now immediately apparent to businesses worldwide. This is a wake-up call for CIOs that have put too much emphasis on day-to-day operations at the price of investing in digital business and long-term resilience. CIOs should directly look to improve access and capabilities in two high-priority categories of tech: Digital workplace resources and digital technology to support customer demand.

Here are five areas where CIOs can align their business goals with technology:

  • 1. Business strategy

    For CIOs and their organisations, strategy has long been a significant concern. Only 23% of CIOs believe their company is good at business strategy and planning. Many CIOs and their C-level peers spend a lot of time and money crafting plans, only to have them sit on a shelf collecting dust. Some people have become cynical about strategy and prefer to do away with it entirely.

    While completely integrating information and technology (I&T) into the business strategy, CIOs approach it in three ways: 1) no formal business strategy, 2) separate I&T and business strategies, and 3) a single business strategy with I&T incorporated. When dealing with any of these three scenarios, CIOs must remember that operational excellence and credibility are the bedrock of a strategic voice.

    Many CIOs and IT teams devote so much time and energy to operational difficulties that they struggle to think about strategy even once a year.

  • 2. Information security

    For both businesses and people, having excellent information security is critical. A CIO should implement optimal information security procedures and ensure that all employees are informed of the risks. Organisations can protect themselves, and their customers, contacts, and suppliers secure from hackers by maintaining a consistent level of awareness and training. When everyone is concerned about data security, it reflects favourably on your company’s commercial and business circles.

    Cyber thieves pose a threat to all organisations that store and handle data digitally. Management teams must be proactive in staying on top of these threats and disseminating best practices to their whole workforce.

    MSB Docs can be of great help for businesses in enhancing their information security systems as it ensures a secure solution for document-related problems, provides security, storage, and efficiency, and ensures compliance by validating the software against identity rules and regulations.

  • 3. Digital workplace

    To become more effective, IT staff must liberate from manual processes. CIOs should establish a proactive automation approach in 2022 to accelerate their organisation’s digital transformation.

    Gone are the days when a person could walk down the hall with important contract papers to get them physically signed by a colleague. Now, one has to digitise and share the document across, so people on the other side of the globe can sign it, and MSB Docs does that smoothly with its cloud-based e-signature solution. IT helps CIOs streamline processes and customise complex workflow needs and automate the existing manual processes.

    Your digital workplace drives business efficiency and business success. CIOs can develop a tremendous digital work environment by ensuring that their employees get the tools or devices needed to adopt technologies quickly.

  • 4. Cost optimisation

    A shift in mindset is essential. Cost optimisation is a business-focused, ongoing discipline that aims to reduce spending and costs while maximising profits. An emphasis should be laid on the business’ cost optimising and not cost-cutting as the latter can mean cost-cutting at the expense of value reduction. IT cost optimisation must become a component of its overall business strategy.

    For CIOs, cost optimisation tasks become more manageable with MSB Docs as they benefit enterprises by digitising the document approval process. Multiple parties can participate in a deal from any part of the globe with the help of eSignature solutions, which helps companies minimise paper and printing costs, delivery, and postal services costs.

    This move from a cost-cutting attitude to a revolutionary cost-optimisation strategy can help you decrease operational difficulties and power growth.

  • 5. Customer experience

    Despite all the extra obligations on their shoulders, CIOs are fuelling their company’s customer experience journey, with 97 per cent indicating they are as engaged on CX as they were before the COVID-19 outbreak, if not more so.

    CIOs frequently collaborate with their peers to bring their digital experiences from concept to reality since more teams are actively involved in designing the customer experience. On customer experience management (CXM) initiatives, IT leaders frequently collaborate with two or more C-level colleagues.

    The link between CIOs and CMOs is likely the strongest of these ties. Most worldwide CIOs (95 per cent) strongly agree that collaborating with the CMO improves their company’s customer experience.

The Bottom Line

The way teams function has altered as a result of remote work. Many traditional operations have to be replaced by more flexible digital alternatives.

CIOs can promote technology and assist in driving digital transformation and bringing better business outcomes. Additionally, the CIO needs to help improve the digital IQ of the C-suite. In 2020, when individuals were first sent home, the first stage was to equip all employees to work away from the workplace. This next stage will develop a robust hybrid workplace that functions successfully and still help with secure platforms and delivery systems.

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eSignature
 • October 1st, 2025

21 CFR Part 11 eSignature Compliance Checklist: Here’s What You Need to Know About FDA Regulations (Updated)

Keeping sensitive data and private information secure is extremely important as well as complex for pharmaceuticals and medical device suppliers. Life Sciences manufacturers need to adhere to strict guidelines laid out by governing bodies, including the Food and Drug Administration (FDA), since pharmaceutical products and medical devices directly influence the health and safety of the customer.

The FDA had set up 21 CFR Part 11 compliance as a more comprehensive code of regulations to govern the Pharmaceuticals and Life Sciences industry. This governance applies for the primary purpose of regulating the handling of electronic records and electronic signatures.

If you’re trying to find some clarity on 21 CFR Part 11 compliant eSignatures, we’re here to help you understand it. While we can’t provide you with legal advice, we can offer you an MSB Docs point of view on how this governance works and what it implies for your company.

What is 21 CFR Part 11 compliance?

21 CFR Part 11 describes Part 11 of Title 21 of the Code of Federal Regulations on electronic records and electronic signatures as stated by the United States FDA. The term “Part 11” applies to documents in digital form that are created, customized, maintained, archived, recovered, transferred, or submitted under any record requirements stated by the FDA regulations/predicate policies. Besides digital records, this code also incorporates images, audio files, source code, and videos. Eventually, 21 CFR Part 11 allows suppliers in the life sciences industry to avoid a lot of complex paperwork management.

Does 21 CFR Part 11 compliance apply to your organization?

If you work in the Pharmaceuticals or Life Sciences industry, you are aware of the regulative frameworks within which your company should run. Amongst them is the FDA’s Title 21, CFR Part 11, electronic records, electronic signatures typically referred to as “Part 11”, and one of the most acknowledged guidelines.

In practice, “Part 11” applies to drug and clinical device manufacturers and suppliers, pharma companies, CROs, and other industries controlled and managed by the FDA, with a few exceptions.

What are the 21 CFR Part 11 eSignature requirements?

FDA allows the use of electronic signatures in place of wet ink signatures on paper records to ensure that a business can be carried out electronically. eSignatures must consist of the following in order to be compliant:

  • 1. Every eSignature must be unique for an individual and shall not be reused or reassigned to another individual.
  • 2. The signer’s identity must be validated before establishing, assigning, certifying, or approving their electronic signature or any element of such eSignature.
  • 3. Individuals using eSignatures must, upon company demand, provide additional certification or testimony that a particular electronic signature is the lawfully binding equivalent of the signer’s wet or handwritten signature.
  • 4. Electronic signatures must use a minimum of two unique IDs, such as an identification code and a password, if not based upon biometrics.
  • 5. Uniqueness must be maintained for each combined identification code and password, and not two signers must have the same identification code and password combination.
  • 6. The system needs protection for every transaction to avoid unauthorized usage of passwords or ID codes and to promptly detect and report any attempts at their unauthorized use.

Also Read: 21 CFR Part 11 and Good Documentation Practices in Pharmaceutical Industries

Every life sciences company that sells or proposes to sell any medical device must follow the Food and Drug Administration (FDA) requirements. This ensures that the company has a solid quality system and that all the medical devices manufactured are safe and effective for their intended uses.

Which processes need to be compliant with FDA regulations?

Each manufacturing process affecting the quality of the product needs to follow a specific set of regulations. Whether it is the product design, raw material inspection, maintenance, or quality control checks, each process should have an established quality system.

Download the 21 CFR Part 11 eSignature compliance checklist

Is MSB Docs 21 CFR Part 11 Compliant?

Yes, MSB Docs is fully compliant with 21 CFR Part 11 regulations. We understand that FDA 21 CFR Part 11 is of enormous significance to life sciences companies that operate in the US. This regulation provides the criteria for acceptance by the FDA that electronic signatures are equivalent to handwritten signatures executed on paper.

MSB Docs not only guarantees compliance but also provides the complete identification of the signer and the sender, along with its full-time-stamping details. To each client, we offer detailed and defensible audit trails that ensure accountability at every step. The tamper-proof seal is embedded with each record, adding a further layer of protection for your critical documents. We keep the privacy and security of our customers at the highest priority, for which our system complies with industry-leading security standards. This made MSB Docs one of the most secure e-signing solutions available in the market. If that seems satisfying, get in touch with us to collaborate.

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Related Case Study

Pharmaceutical
 • November 18th, 2025

21 CFR Part 11 eSignature Compliance Checklist: Here’s What You Need to Know About FDA Regulations (Updated)

 

Keeping sensitive data and private information secure is extremely important as well as complex for pharmaceuticals and medical device suppliers. Life Sciences manufacturers need to adhere to strict guidelines laid out by governing bodies, including the Food and Drug Administration (FDA), since pharmaceutical products and medical devices directly influence the health and safety of the customer.

The FDA had set up 21 CFR Part 11 compliance as a more comprehensive code of regulations to govern the Pharmaceuticals and Life Sciences industry. This governance applies for the primary purpose of regulating the handling of electronic records and electronic signatures.

If you’re trying to find some clarity on 21 CFR Part 11 compliant eSignatures, we’re here to help you understand it. While we can’t provide you with legal advice, we can offer you an MSB Docs point of view on how this governance works and what it implies for your company.

What is 21 CFR Part 11 compliance?

21 CFR Part 11 describes Part 11 of Title 21 of the Code of Federal Regulations on electronic records and electronic signatures as stated by the United States FDA. The term “Part 11” applies to documents in digital form that are created, customized, maintained, archived, recovered, transferred, or submitted under any record requirements stated by the FDA regulations/predicate policies. Besides digital records, this code also incorporates images, audio files, source code, and videos. Eventually, 21 CFR Part 11 allows suppliers in the life sciences industry to avoid a lot of complex paperwork management.

Does 21 CFR Part 11 compliance apply to your organization?

If you work in the Pharmaceuticals or Life Sciences industry, you are aware of the regulative frameworks within which your company should run. Amongst them is the FDA’s Title 21, CFR Part 11, electronic records, electronic signatures typically referred to as “Part 11”, and one of the most acknowledged guidelines.

In practice, “Part 11” applies to drug and clinical device manufacturers and suppliers, pharma companies, CROs, and other industries controlled and managed by the FDA, with a few exceptions.

What are the 21 CFR Part 11 eSignature requirements?

FDA allows the use of electronic signatures in place of wet ink signatures on paper records to ensure that a business can be carried out electronically. eSignatures must consist of the following in order to be compliant:

  • 1. Every eSignature must be unique for an individual and shall not be reused or reassigned to another individual.
  • 2. The signer’s identity must be validated before establishing, assigning, certifying, or approving their electronic signature or any element of such eSignature.
  • 3. Individuals using eSignatures must, upon company demand, provide additional certification or testimony that a particular electronic signature is the lawfully binding equivalent of the signer’s wet or handwritten signature.
  • 4. Electronic signatures must use a minimum of two unique IDs, such as an identification code and a password, if not based upon biometrics.
  • 5. Uniqueness must be maintained for each combined identification code and password, and not two signers must have the same identification code and password combination.
  • 6. The system needs protection for every transaction to avoid unauthorized usage of passwords or ID codes and to promptly detect and report any attempts at their unauthorized use.

Also Read: 21 CFR Part 11 and Good Documentation Practices in Pharmaceutical Industries

Every life sciences company that sells or proposes to sell any medical device must follow the Food and Drug Administration (FDA) requirements. This ensures that the company has a solid quality system and that all the medical devices manufactured are safe and effective for their intended uses.

Which processes need to be compliant with FDA regulations?

Each manufacturing process affecting the quality of the product needs to follow a specific set of regulations. Whether it is the product design, raw material inspection, maintenance, or quality control checks, each process should have an established quality system.

Download the 21 CFR Part 11 eSignature compliance checklist

Is MSB Docs 21 CFR Part 11 Compliant?

Yes, MSB Docs is fully compliant with 21 CFR Part 11 regulations. We understand that FDA 21 CFR Part 11 is of enormous significance to life sciences companies that operate in the US. This regulation provides the criteria for acceptance by the FDA that electronic signatures are equivalent to handwritten signatures executed on paper.

MSB Docs not only guarantees compliance but also provides the complete identification of the signer and the sender, along with its full-time-stamping details. To each client, we offer detailed and defensible audit trails that ensure accountability at every step. The tamper-proof seal is embedded with each record, adding a further layer of protection for your critical documents. We keep the privacy and security of our customers at the highest priority, for which our system complies with industry-leading security standards. This made MSB Docs one of the most secure e-signing solutions available in the market. If that seems satisfying, get in touch with us to collaborate.

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Related Case Study

Pharmaceutical
 • November 18th, 2025

21 CFR Part 11 Compliance Checklist to Follow

21 CFR Part 11 outlines the FDA’s requirements for the integrity, quality, and compliance of digital documents and also signatures. The management of data and paperwork is an essential part of a life science quality management system—use this below checklist to resolve each requirement of FDA 21 CFR Part 11 and embed full compliance.

Validation – For Security

Item Number Requirement
1
Is the system validated?
2
Is it possible to distinguish invalid or changed records?
3
Are the documents easily retrievable throughout their retention period?
4
Is system access restricted to licensed individuals?
5
If the sequence of system steps or events is crucial, is this implemented by the system procedure control system?
6
Does the system guarantee that only authorized people can use it, digitally sign documents, modify a document, or execute other processes?
7
If it is a requirement of the system that input data or guidelines can only originate from specific input devices (e.g., terminals), does the system check the validity of the source of any data guidelines received? (Note: This applies where the information or guidelines can originate from more than one device, and for that reason the system must validate the integrity of its source, such as network of weight scales, or remote, radio-controlled terminals).
8
Is there recorded training, consisting of on duty training for system users, developers, IT support team?
9
Is there a written policy that makes people completely liable and in charge of actions initiated under their electronic signatures?
10
Is the distribution of, access to, and use of systems processes and maintenance paperwork regulated?
11
Is data encrypted?
12
Are digital signatures used?

 

Audit Trails – For Traceability

Item Number Requirement
1
Is there a secure, computer-generated, time-stamped audit trail that records the date and time of operator entries and actions that develop, customize, or remove digital records?
2
Upon making a modification to an electronic document, is previously recorded information still available (i.e., not obscured by the modification)
3
Is an electronic records audit trail retrievable throughout the document’s retention period?
4
Is the audit trail available for evaluation and copying by the FDA?
5
Does the audit trail consist of the customer ID, series of events (particularly situations or circumstances), original and new values (backups of any changed or erased documents), a modification log, and revision and change controls?
Do signed electronic records contain:
6
The printed name of the signer?
7
The date and time of signing?
8
The meaning of the signing (such as approval, review, etc.)?
9
Is the above information shown on displayed and printed copies of the electronic record?
10
Are signatures linked to their corresponding electronic records to make sure that they cannot be cut, duplicated, or otherwise transferred by common means for the purpose of falsification?
11
Is there an official change control procedure for system documentation that preserves a time-sequenced audit trail for those modifications made by the pharmaceutical company?
12
Are electronic signatures unique to an individual?
13
Are electronic signatures ever reused by or reassigned to anyone else?
14
Is the identity of an individual validated prior to an electronic signature is assigned?
15
Is the signature comprised of a minimum of two elements, such as an identification code and password, or an id card and password?
16
Has it been shown that biometric electronic signatures can be used only by their authentic proprietor?
17
When multiple signings are made during a continuous session, is the password implemented at each signing? (Note: Both elements must be carried out at the first signing of a session.)
18
If signings are refrained in a continuous session, are both elements of the electronic signature implemented with each signing?
19
Are non-biometric signatures only used by their genuine owners?
20
Would an attempt to falsify an electronic signature require the collaboration of at least two individuals?

 

Electronic Signatures – For Valid Use

Item Number Requirement
1
Are Electronic Signatures Unique for Every User?
2
Is It feasible to Reuse or Reassign the Electronic Signature to anybody else?
3
Does Each Electronic Signature Link to Its Respective Electronic Record?
4
Is The Identity of An Individual inspected and thoroughly verified at The Time of Signing Using an Electronic Signature?

 

Copies of Records – For Reference

Item Number Requirement
1
Is the system efficient in generating precise and full copies of electronic records on paper?
2
Is the system efficient in generating precise and full copies of records in electronic form for inspection, review, and copying by the FDA?
3
Is the system using established automated conversion or export methods (PDF, XML, or SGML)?

 

Record Retention – For Efficiency

Item Number Requirement
1
Are controls in place to preserve the individuality of each combined identification code and password, such that no individual can have the same combination of identification code and password?
2
Are procedures in place to guarantee that the credibility of identification codes is regularly checked?
3
Do passwords periodically expire and need to be revised?
4
Is there a procedure for recalling identification codes and passwords if a person leaves or is transferred?
5
Is there a procedure for electronically restricting an identification code or password if it is possibly compromised or lost?
6
Is there a procedure for identifying attempts at unapproved use and for notifying security?
7
Is there a procedure for reporting recurrent or serious attempts at unlawful use to management?
8
Is there a loss management procedure to be adhered to if a device is lost or stolen?
9
Is there a procedure for electronically inactivating a device if it is lost, stolen, or potentially compromised?
10
Are there controls over the issuance of temporary and permanent substitutes?
11
Is there preliminary and regular testing of tokens and cards?
12
Does this testing check that there have been no unlawful modifications?
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eSignature
 • November 18th, 2025

Top 10 Enterprise Electronic Signature Software to Improve Organizational Efficiency in 2023

 

Which is the top enterprise eSignature solution?

Do you have internal applications that you need to sign off for your business? Procuring signed documents can be a tricky business. With print and postage costs, it's not just expensive—it can also be wasteful. If you procrastinate on digital signatures, you might not realize your mistakes until it's too late.

Contracts, liability waivers, and loan agreements (things like that) are a part of any business. If you need to sign or get signatures or store them electronically, it's best to use electronic signature software. The security standards meet local and federal requirements, ensuring the legitimacy of your eSignature. You can also use the enterprise electronic signature software with other third-party applications. This allows you to streamline password management and keep your company compliant with legal sanctions.

Enterprise electronic signature software has many use cases, including purchase orders, lease agreements (contracts), new-hire papers, and other related documents. So, look at the top 10 enterprise electronic signature tools for 2023! These enterprise eSignature solutions provide all the features you need to ensure you're protected with the digital document signing tools.

Key features of electronic signature

  • 1. Document eSigning- With electronic signature software, it's easy to import your business documents into the system. As with any other digital signature tool, you'll be relaxed knowing that your data is safe and always accessible.
  • 2. eSigning workflows- As a document aggregator, one of the features we offer is the ability to define the signing order when sending a document to multiple recipients.
  • 3. Regulatory compliance- Besides adhering to all current data security and privacy laws, the enterprise eSignature platform provides the highest data protection and privacy levels.
  • 4. Audit trails & reports- Keep yourself updated on all activities with user-friendly and comprehensive audit trails and reports 24*7.
  • 5. Document tracking- Know who has signed and who has yet to sign to ensure you don't miss out on anything important.
  • 6. Notifications & reminders- You can inform the signer and requester about the current status of your signature process.
  • 7. Bulk sharing- One of the features included in this software is the capability to send documents to multiple recipients.
  • 8. Rebranding- With customizable features, legal disclosure, and custom templates, your company can get the most out of electronic signature software to suit your specific needs.
  • 9. Custom integrations- It primarily focuses on supporting popular apps while offering APIs to create custom integrations.

Benefits of electronic signature software

  • 1. Saves time- Electronic signature tools can save time, as they allow you to send documents back and forth without any delays. You can also use these tools to create streamlined project management or contracts, making paperwork easier. Protected by state and federal law, electronic signatures are crucial for your business. E-signatures are quick to get started and provide flexibility in forecasting project completion. This gives you greater peace of mind from legal liability.
  • 2. Saves money-It's no secret that flexibility and automation create enormous opportunities for better ROI. By automating processes, you can enjoy the benefits of increased savings without having to do anything. In addition, eliminating printing, packaging, and shipping costs will reduce your expenditures, providing additional savings for your business.
  • 3. Improves productivity- Say goodbye to cumbersome, time-consuming paperwork and complicated approvals with enterprise electronic signature software. It helps you connect with multiple people for the same project, in whatever order you choose. When employees can focus on complex tasks rather than simple and repetitive duties, productivity levels soar. E-signature technology enables your business to streamline tedious paperwork that can be easily, efficiently, and securely completed from anywhere.
  • 4. Audit trails & reports- Keep yourself updated on all activities with user-friendly and comprehensive audit trails and reports 24*7.
  • 5. Document tracking- Know who has signed and who has yet to sign to ensure you don't miss out on anything important.
  • 6. Notifications & reminders- You can inform the signer and requester about the current status of your signature process.
  • 7. Bulk sharing- One of the features included in this software is the capability to send documents to multiple recipients.
  • 4. Reduces risk & boosts security-Because e-signatures are legally enforceable and difficult to forge, they are more secure than handwritten signatures. E-signature products also take an audit trail of email attachments, digital bearing documents, and copies of signed contracts, making them easily verifiable. Electronic signatures are designed to protect your data from unauthorized access by third parties. When you're required to sign a document, e-signatures will do an excellent job of ensuring they aren't altered. Paper documents can get lost or stolen, and are open to the risk of any physical damage. No personal information is stored in the long term thanks to encryption.
  • 5. Improves convenience- Avoid printing paper and hassle, and enjoy the convenience of electronic signatures. MSB Docs electronic signature software allows you to sign multiple documents without printing anything. They're convenient and easy to access, even for people who aren't tech-savvy. Signing processes are simple and intuitive for both senders and receivers, which makes electronic signature software a no-brainer.
  • 6. Ensures compliance- In today's world, it's important to be aware of all your business practices, especially if you'll be doing business with the government. Tracking paper documents can pose a problem when you're undergoing an audit. Businesses need to keep documents safe and unadulterated to avoid fines or lawsuits. A document must be signed with an e-signature encryption technology to be considered legally binding.

Use cases for eSignature software

  • 1. Sales contracts & agreements- A A company's most important contract is its sales contract. With the online signature option, MSB Docs eSignature software users can execute and close deals faster than ever before–in hours and minutes instead of days–allowing for multi- signature documents and avoiding legal risk. Being able to keep track of sales agreements is imperative. You'll need complete visibility through automation and system integration for many sales processes, such as those with Salesforce.
  • 2. Vendor or supplier agreements-Small business owners rely on their various relationships with suppliers and vendors and spend valuable time coordinating procurement activities. Digital workflows make it easy for small business owners to manage suppliers and vendors. Embedding the entire procurement process in digital workflow solutions helps accelerate the asset acquisition process, reduce risks due to errors, and allow for ever-growing compliance with company purchase policies.
  • 3. Non-disclosure agreements- With the competitive nature of today's marketplace, it's important to protect your business from harmful third parties. Without a non-disclosure agreement, your business may be at risk. Traditional pen-and-paper contracts can be inconvenient, not to mention unfriendly to customers. But with MSB Docs eSignature Non- Disclosure Agreements, you can maintain security for your company without holding up your sales or emails. These agreements are easy to set up and make it possible for customers and partners to sign them on their mobile devices, so they're always accessible.
  • 4. Employee onboarding- There are plenty of procedures and documents to guide you through the hiring process. HR can manage those processes more efficiently with MSB Docs eSignature – documents can be filled out and signed electronically, followed by fast, automated dissemination. Plus, they can take advantage of an online dashboard to monitor the progress and status of each document.
  • 5. Patient onboarding & staff paperwork- Enterprise eSignature software can help organizations pivot their care delivery capabilities and accelerate the adoption of new initiatives. Try the modern, secure and digital experience your patients want. With eForms, you can streamline intake at work, focus on patient care and apply efficiency to every process step. Try the easy-to-use eSign solutions that can connect enterprise signature software. This streamlines how we serve patients who are waiting with urgency while maintaining your workflow and reducing manual work.
  • 6. New customer onboarding forms- Most small businesses need to spend time creating, tracking, and filing forms with customers. Processing paper documents is costly, and the final approval process can be complex. An electronic signature solution will make it easy for your business to generate, send, and manage electronic forms online. This shortens your customer's experience while deferring costs. eSignature also lets you file and manage approvals with ease and is the perfect tool to move on to completing your customer's order which is the most asset.

Top 10 eSignature software-

1. MSB Docs- MSB Docs has been listed at the top of this category due to several significant factors. MSB Docs offers an enterprise electronic signature solution that simplifies complex document workflows and creates superior eSigning experiences for various industries, including pharmaceutical, lab & life sciences, healthcare, automotive, education, banking & finance.

Depending on the industry, MSB Docs' enterprise eSignature solution can accommodate your needs by including document management and workflows, eSignature capabilities, compliance verification tools, cross-industry support, etc.

MSB Docs strictly adheres to all industry regulations and compliance standards for their signing and documentation processes. The company abides by these critical regulations: FDA 21 CFR part 11, EIDAS; IT Act 2000, HIPAA, EMA, Esign Act (USA), and SSAE 16. The only setback a user might face is that MSB Docs enterprise electronic signature software is expensive for single users.

2. DocuSign- This is one of the market's most preferred digital signature solutions, with more than 200 million customers. This leading enterprise electronic signature software has a long reputation for helping people sign digitally. It's also an excellent choice for businesses looking for safe storage for important contracts and documents. If you're already familiar with the company or need a custom job done, Enhanced Plans are available. If you want signatures done (and nothing else), there is a free plan that meets your needs.

DocuSign makes it easy to sign agreements digitally. As an independent third-party verification system, you'll have peace of mind knowing agreements are signed and come with your trusted seal. It only takes a second to get DocuSign's advanced features, which can help streamline processes like contract management and negotiation, document analytics, identity verification, and notarizing documents. Plus, you'll have access to an impressive number of integrations.

3. SignNow- SignNow includes everything you would expect from a signature tool, with advanced features that offer more capabilities and flexibility. The basic plan starts at $8 per user per month and is billed annually without a payment function. To add this, you can choose the first plan up from $15 when billed annually.

Still not enough? The Enterprise plan starts at $30 per user per month when billed annually and adds powerful features such as conditional fields, signer attachments, login approvals, and more. For just $50/user per month when billed annually you can have all the features listed above plus even more for your business. Perhaps you're wondering what software companies are offering that are necessary for your business. This PCI-compliant software gives you the essential tools to get money in the bank and when sending out forms and contracts.

4. SignEasy- SignEasy is the best choice for a company needing an easy way to digitize and streamline its front-end document workflows. SignEasy automates and standardizes document workflows, sparing your team resources and reducing turnaround times.

It's easy to preserve your company's brand and integrity. They offer 100% legally-valid eSignatures to ensure that you are legally compliant with global electronic signature legislation like ESIGN Act, eIDAS, etc. You can import your documents from popular web document repositories like Dropbox, Google Drive, OneDrive, and Box. At SignEasy, the monthly subscription includes unlimited users at just $30 per user. Seasonal contracts are also available for a fraction of the cost.

5. Adobe- Adobe Acrobat Pro can be a smart pick for those who don't want to rely on third- party help. It includes many features the business operator may need and wouldn't use separate software for that purpose.

Adobe Acrobat provides easy-to-access, high-quality PDF files for free. Just download it and go! It includes all the essential features you need to enhance any document with a signature, sending it to the web when you sign up for Adobe Sign.

With the standard plan, you have one license. With our team subscriptions, Adobe gives you access to multiple users and allows you to manage and create teams. The standard subscription is $14.99 per user per month with a 12-month contract, while the professional subscription is $16.99 for each user per month on a 6-month contract (both of which are billed annually).

6. Lighitico- Customers want to feel like they're being taken care of – but manual apps and outdated systems just don't cut it. Lightico helps simplify your business through progress- fighting solutions such as swiping, capturing pictures, and texting. Make your customers happy while the entire process becomes easier.

Suppose you struggle to manage all the signatures, ID verification, and documents that come with new customers with Lightico. In that case, your agents can reduce the queue in your office and secure business deals faster. What happens when customers have difficulty understanding what you do and the purchase journey? You end up losing sales, time, and money. Digitally completing entire customer journeys will ensure that your customer doesn't have to feel lost during their purchase journey with your company.

7. Pandadoc- PandaDoc is a smart solution for document versions. Whether you need a single signature for an occasional contract or an electronic signature for regular documents, it's easy to use and incredibly reliable. In addition, PandaDoc has something for everyone, so it takes the important spot with us in the ranking of digital document software.

When you need to sign a document and your customers don't have their signature forms ready, PandaDoc will make it simple for them. You'll be able to instantly generate the forms or upload an already-created PDF file that you can place in a designated spot to serve as the form. There's even an automated workflow that helps speed up the process.

8. Hellosign-With Qualified Electronic Signatures from Hellosign (now Dropbox Sign), you'll be able to create an enforceable digital signature that is compliant with the eIDAS Directive. The price starts at USD 15 / month.

Do you need an app to help you quickly and securely get your eSignature documents signed? A robust set of documents signing features is at your fingertips. Hellosign got you covered with tools for the entire journey – from sending, receiving, editing, and managing signature conventions to ensuring a certain level of security for all relevant documents. Dropbox Sign allows you to register your email address for two-factor authorization. It makes it much harder for anyone else to access your account.

9. OneSpan- OneSpan Sign can help your enterprise manage its digital signage program. It provides a streamlined, user-friendly workflow that spans devices and staff, runs on the public or private cloud, is versatile with data storage options, and prioritizes your firm's security.

OneSpan promises to bring your potential customers to life through their integrations. They have many options, including connecting it to popular services such as Salesforce, Sharepoint, and Microsoft Dynamics. Several popular companies use OneSpan Sign's e-signature software. Prices vary depending on the plan you choose.

10. YouSign- Yousign is committed to delivering a seamless experience across the board by providing you with legal compliance. Their eIDAS-compliant and legally binding electronic signatures help you eliminate the need to worry about paperwork and let you focus on teamwork.

Yousign eSignature works in a process that blends technical and legal frameworks to ensure strong password authentication and proof of consent on digital documents. It follows specific norms and certifications to make a document legally binding through electronic signatures. Yousign has helped drive profits for banks, insurance companies, real estate, public sector entities, and healthcare professionals.

For single-user pricing is €9 Excl. VAT Per month will be limited to 10 signature requests per month, and for unlimited eSignatures, the price increases to €25 Excl. VAT Per user/month.

Conclusion

E-signatures enable users to add their electronic signatures to contracts, paperwork, and other documents without having to rely on physical signatures. This is important in keeping essential business documents safe, secure, and reliable in the digital age. Enterprise electronic signature software also facilitates the distribution of legally sensitive documents like sales contracts or employment agreements that are shared online to record individual electronically signed credentials.

Late-signing? Paperwork scattered all over the floor? We know how much paperwork can clutter your day, and now there's a new way to eliminate it. With MSB Docs enterprise electronic signature, you'll always have a contract handy and never have to worry about signing and scanning paper sheets again. It is convenient for those who work from home, but beyond that, it'll quickly pay for itself in terms of time saved and saved ink.

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eSignature
 • November 18th, 2025

6 Indicators That Can Make or Break Your Document Workflow System

 

An average office-goer experiences 10,000 sheets of paper every year. Papers, printers, tools, paperclips, folders, staplers, and so on cost around $400000 a year for an average company. If you aim to integrate more sustainable business practices into your company, minimise the amount of paper used and, therefore, trees. A paperless workspace does not just bring massive ecological benefits; it can save your organisation’s money and time, and improve productivity.

By switching to electronic documents, you’ll eliminate a lot of your stationery costs. You and your staff will also invest less time dealing with printer jams and searching through piles of papers to find the correct document.

Paper is known to obstruct essential business operations such as contract management, online purchases, and authorisations. Authorising these paper files creates delays, signature inconsistencies, security risks, access issues, storage costs, and more.

Keep document management from going dark with these 6 tips:

1. Say Hello to digital agreements and eSigning with MSB Docs

In a paperless environment, signing agreements and contracts indicate printing out long papers for several signatures. Instead, this expensive and time-consuming process is replaced by obtaining electronic signatures. By connecting MSB Docs eSignature to your business, you’ll have the ability to sign and send agreements and contracts electronically from within the apps you already use like Google Docs, Google Sheets, Gmail, Google Drive, etc. This saves you from the hassles of saving, printing, signing, scanning, or emailing the documents.

2. Store your documents in the cloud─ electronically

Along with minimising paper usage, storing documents and files in the cloud enables your business to store and back-up crucial files using online storage such as Google Drive or Dropbox. You can automate data back-ups, ensuring that your essential files are never lost. This makes sharing documents with staff and clients process quickly without the additional cost of faxing or mail services. Storing your documents in the cloud adds security and control over who can gain access to it, making sure that your sensitive data is safe from falling into incorrect hands.

3. Adopt document management system & cut down on printed documents

Getting a document management system will be your foundation for running your paperless organisation. It is like your digital document filing and retrieval cabinet, along with a service for sharing and collaborating on documents. You will use your document retention service as an important tool to create, safeguard, and send important files, so make sure you put in the time to get the system that’s best for your business requirements. Also, ensure that you have the technological capability to operate and manage the system. If you can take care of your website management, you will be great with handling your new document management system.

4. Use emails instead of letters

One of the simplest means to go paperless in your business is by moving to digital communication. An Email offers much faster communication than sending letters. You normally get a quicker response from the recipient, and you have a record of all communications on your computer system. There are project management systems like Basecamp that enable you to monitor and receive updates on the status of tasks with just one click. In order to bring efficiency and convenience to your business’s internal communications, you can utilise instant messaging platforms, for example, Skype. Using a paperless bill payment system through the internet helps you to minimise paper waste. Additionally, digital calendars allow businesses to set up conference calls, client calls, meetings, etc., without wasting paper.

5. Use emails instead of letters

Writing, printing, or posting bills is time-consuming and expensive. It would help if you considered the possibility of something happening in the post; it may be bad weather making your posts wet or the receiver not receiving it. This is something a paperless business does not want to go through. By emailing out your invoices, you not only have the evidence of it being sent out, but you also have a date and time of reference. Additionally, generating invoices electronically enables you to make any modifications in real-time and saves you a great deal of paper over time.

6. Use emails instead of letters

Technology plays a significant role in this case. When presentations and discussions are involved, choose electronic devices like Google Slides or PowerPoint rather than printing out slides to share among the team. Make use of a projector or screen that attaches to your laptop via an HDMI cable to display your slideshow. Finally, motivate your team to make notes with their laptops and share key takeaways via a cloud link or email instead of noting them on paper pads and replicating multiple copies to share with the team.

Powerful benefits of a document management system

  • Approximately 50% of business waste is paper. So, you’ll considerably minimise your influence on the local landfill by going paper-free.
  • One sheet of A4 size paper takes around 10 litres of water to make; transforming into a paperless business can also sustain eco-friendly initiatives like saving water.
  • You can invest anywhere from a few hundred to nearly a thousand dollars each year replacing the black and coloured ink cartridges for a single printer.
  • If you’re looking for methods to use government social distancing and work-from-home assistance to your office, embracing a paperless office approach is a great place to begin.
  • It can help boost the security of your business data. Digital documents are stored on a protected off-site server and are only obtainable by authorised users.
  • A faster digital document search brings up all relevant client’s data, consisting of client orders. You’ll have the ability to offer more reliable customer service promptly.
  • You can make your files and documents readily available. Document sharing with clients and staff members becomes easy. Digital searches enable you to locate files quickly from anywhere you have an internet connection.
  • It helps improve the efficiency of your staff. An additional benefit is that your employees will invest less time managing and printing documents, enabling them to focus on more important work.
  • One of the excellent benefits is the capability to store documents and files virtually, liberating space in the office. Businesses that need to adhere to strict policies have to maintain records for several years, which gives storage challenges. You can save a lot of storage space in your office.
  • You can become a sustainable organisation and boost your brand image. Clients who value eco-friendly strategies to business will have a better opinion of your company.

The technology to do so has been around for some time now, and it continues to get even more cost-effective, more straightforward to use, and feature-rich in the coming years. Businesses use document management systems to make sure they can get rid of manual paperwork and transform the process of documentation digitally.

All the tools exist to take your whole business into the digital world; however, it depends on you to lead your people through the outdated paper wasteland and show them the convenience & efficiency that awaits them in your new paperless organisation.

Although paperless organisations face their challenges, no system is perfect until it is made perfect. For businesses that desire an extra reliable and secure documentation approach, a paperless office technique is best.