High Quality Scans in the Field

MSB’s CRA mobile application is used for scanning documents in the field and routing them for quality control approval. Simply scan, upload, and email documents for approval all from your mobile device.

Key challenges in the absence of the CRA app


Document Scans

In the absence of the CRA app, workers must physically transport documents and have access to a scanner. This slows productivity and interrupts workflows.


Record Keeping

Documents can be damaged or lost in transit from the field to the office. MSB’s CRA app reduces missing document audit findings as well as document transit time.



Uploading documents on time is critical for inspection readiness. The mobile app enables CRAs to scan and update clinical trial documents in real-time.

Paperless Clinical Trial Documentation

Get Started Quickly

The CRA mobile app is simple and intuitive; set up is both pain-free and efficient. No training is required to start scanning and uploading documents.

Streamline Processes

Improve your workflows by reducing the significant amount of time CRAs spend handling documents. With the application, CRAs are enabled to focus on additional site tasks.

Ensure Data Integrity

Scans are high quality and backed by MSB’s thorough security measures. CRAs can save their preferred document scanning settings to ensure that scans are taken efficiently and are of the highest quality.

Report in Real-Time

With the CRA application, trials can be tracked from start to finish. This reduces unaccounted time and human error.

Around-The-Clock Support

MSB’s global support team is available around the clock, seven days a week. No matter which time zone you are in, always know that help is just a click away.




Regulatory Compliance

MSB’s ISO 27001 certified security measures ensure your processes are compliant with laws and standards such as FDA 21 CFR Part 11, GDPR, and HIPAA.


Audit Trails

MSB’s robust audit trails track every document event from scanning/upload to routing and approval. All actions are recorded for inspection and review through the document workflow.


Multiple Deployment Types

MSB uses the latest technology and encryption to protect your data whether you’re using our secure cloud or on-premise deployments. Our secure datacenters are GDPR and HIPAA compliant.


Naming Conventions

MSB’s CRA scanning app allows you to use detailed naming conventions to fully support your CRA filling process. Keyword and value metadata tag features are also available.

Key Takeaways from the Video

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Yes, your documents are accessible in your sent folder in the CRA mobile app. You may also access your documents in the MSB web portal in your sent folder.

MSB complies with FDA 21 CFR Part 11, EMA; IT Act 2000, and HIPAA. Our system is also certified against ISO 27001, US_EU Privacy Shield, and SSAE 16 requirements.

Your documents will be stored in your sent folder for the length of your document retention period.

Yes, you may use the MSB CRA mobile app to scan and route documents, even if you do not have an internet connection. MSB will route the document as soon as an internet connection becomes available.

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